Royal Commission into the Protection and
Detention of Children in the Northern Territory

 Support Services

The Royal Commission thanks everyone who came forward and shared their story with the Commission. We understand that discussing experiences of the child protection system or time spent in youth detention can be difficult. This is especially so for people who experienced abuse and are telling their story for the first time.

Royal Commission support services

The hotline established for people impacted by the Commission will continue to be available until 30 June 2018.

If you need support you can call 1800 500 853 – a free helpline answered locally

  • This is a free service and is available 9am to 5pm Monday to Friday
  • Support is available to children, young people, their families and others impacted by the Royal Commission into the Protection and Detention of Children in the Northern Territory
  • Experienced and qualified staff can refer you to a range of services including counsellors, therapeutic support, and health professionals.

Please note that calls made from a mobile phone may incur additional costs.

You can also contact the following services directly:

Danila Dilba Health Service

Services include:
  • face to face and telephone counselling,
  • support,
  • mental health support (including suicide prevention),
  • therapeutic group services, outreach, and referrals.
(08) 8942 5400 (Darwin, Palmerston and Malak)

Danila Dilba Health Service
Relationships Australia NT

Services include:
  • culturally appropriate support and information on how to engage with the Royal Commission and what to expect from the enquiry process,
  • face to face and telephone counselling by qualified counsellors,
  • support through legal processes,
  • referrals to legal and advocacy services,
  • pre and post counselling support to those directly affected who are giving evidence as well as their families,
  • mentoring by Aboriginal and Torres Strait Islander cultural advisors, and healing camps on Country.
(08) 8923 4999 (Darwin and Katherine office with outreach to other areas) (08) 8950 4100 (Alice Springs office with outreach to other areas)

Relationships Australia Northern Territory  
The Central Australian Aboriginal Congress

Services include:
  • peer support including social, emotional, cultural, social and therapeutic support with intensive case management to young people at risk
  • support
  • outreach
  • trauma-informed counselling
  • medical support care coordination, and referrals.
(08) 8959 4750 (Alice Springs and surrounding areas)

Central Australian Aboriginal Congress, Alice Springs, NT

Support services available at all times

There are a number of other services available which can provide support wherever you are in the Northern Territory. If you need support you can always call the following services:

Lifeline Freecall 13 11 14
Kids Helpline 1800 551 800
NT Mental Health Help Line 1800 682 288
Headspace (12-25 years) 1800 659 388 or 8931 5999
Beyond Blue 1300 224 636

A list of Community Health Care Centres is available on the Community care centre section of the NT Government website.

You can locate urgent care after hours on the After hours medical care section of the NT Government website.

Links to a range of services and supports in the Northern Territory is also available on the NT Government website.